‘Get to Know’ highlights the missions and contributions of NCSSM working groups, giving them a platform to share their impact with colleagues across the school. To feature your team, please make a submission HERE.
The Human Resources Department plays a vital role in fostering a workplace where faculty and staff thrive, ensuring they can provide the best possible experience for students. As strategic partners, they recruit top talent, support professional development, and maintain competitive and equitable compensation structures. They are a small team of six responsible for both the Durham and Morganton Campuses.
ROLE AT NCSSM AND IN THE UNIVERSITY OF NORTH CAROLINA SYSTEM
Human Resources serves as the backbone of NCSSM’s workforce, managing employment, benefits, compliance, and professional growth. As part of the University of North Carolina System, they align with broader policies while tailoring their approaches to NCSSM’s unique needs. Their team works closely with leadership to implement best practices in talent management, employee engagement, and workplace culture.
KEY ACCOMPLISHMENTS AND IMPACT
Enhancing Recruitment & Retention
Facilitated over 100 regular temporary hires for the 2024 academic year and 140 summer hires (May–July).
Reviewed over 1,040 employment applications for the 2024 academic year to ensure a fair and thorough hiring process.
Developed a new employee feedback survey to improve onboarding and long-term retention.
Compensation & Benefits
Actively refines pay structures to promote fairness and alignment with institutional goals.
Communicates and implements policy enhancements, including the new bereavement leave policy.
Training & Development
Provides training on supervision, performance management, talent acquisition, and HR best practices.
Launching "HR Pulse" conversations! Stay tuned for upcoming sessions!
Process Efficiency & Compliance
Streamlines operations, including position classifications, JCAT code updates, and compliance with regulations.
What NCSSM Colleagues Should Know About HR
Human Resources is more than paperwork. They are advocates, problem-solvers, and partners in making NCSSM a great place to work. From career growth and benefits guidance to workplace policies and employee relations, they are here to support you. Their goal is to ensure every employee feels valued, supported, and set up for success.
Thank you to NCSSM’s Human Resources team for their dedication and impact!
